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reservation +91-8884441987 | Hotel +91- 8884449722reservations@hotelleroygrand.com

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    Refund/Cancellation Policy

    Cancellation Policy:

    Our Cancellation Policy is applicable for all the bookings at
    Hotel Grand Leroy. We provide 100% retention for one night on FIT bookings with the time period being less than 48 hours.

    We also provide 100% retention for Group bookings if it is less than 5 days and 50% retention for one night if it is less than 7 days.

    The refund amount for cancellation will be credited to the customer account within 7 working days.

    Payment terms:

    We take advance payments only if the payment is done in favour of Hotel Grand Leroy.

    Check in/Checkout Policy:

    Our Check in/check out Policy states that the Check in of our customers should be at 12 noon and the Checkout will be at 11: am the next day.

    50 percent of the day charges is applied if the customer checks in early or checks out late by a period of more than 3 hours or less than 6 hours.

    100 percent of the day charges is applied if the early check-in or late check-out period is more than 6 hours.

    Children Policy:

    Our Children Policy states that a total of 2 children below 5 years of age per room are allowed for free.

    All the children between 06-12 years are charged as per our hotel policy.

    All the children above 12 years of age are charged as per the charges of an adult /extra person in a room.

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